Shipping policy

At Cosmick, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below to understand how we process and deliver orders.

🛒 Order Processing Time

All orders are processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

🚚 Delivery Time

We work with trusted logistics partners to deliver your products across India.

Estimated delivery time is:

👉 5–10 business days depending on your location.

Delivery times may vary due to:

Remote location accessibility
Weather conditions
Logistics delays
High demand or festive seasons

📍 Shipping Coverage

We currently deliver to most serviceable PIN codes across India.

If your location is not serviceable, our team will inform you and process a refund if applicable.

📦 Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email.

You can track your order status anytime using our Track Order page.

💰 Shipping Charges

We offer:

✔ Free Shipping on most products
OR
✔ Shipping charges may apply depending on the product and location.

Any applicable shipping charges will be displayed at checkout.

🚫 Failed Delivery / Incorrect Address

Customers must provide accurate shipping details while placing orders.

Cosmick is not responsible for delivery failures caused by:

Incorrect address
Unreachable contact number
Repeated delivery refusals

📩 Need Help?

For shipping-related queries, please contact:

Email: cosmickbusiness@gmail.com
Response Time: Within 24–48 hours